I had a facial here at the beginning of October 2008. I was booked in for a facial, scalp massage and back massage, which should have been 90 minutes. I was very unhappy with the treatment.
Firstly, after I was settled on the bed the therapist had to move me to put the correct towels on the bed and then she had to adjust her chair. All of this should have been done beforehand. It was not at all relaxing to have this going on during my treatment time.
The facial itself was very poor. It felt like she didn't want to touch me such that I could hardly feel her hands on my face. At no point during the facial did she do anything that felt really good. When she put the hot towels on my face she even pressed on my eyes and dragged the towels UPWARDS, which was really uncomfortable.
I didn't feel anything during the scalp massage. This was supposed to be a pressure point massage but I only sometimes felt my hair mocing about and never even felt the therapist's fingers on my scalp. I was very glad when she’s said that somebody else would come in to do my back massage.
I have to say that, Anouska, who did the back massage was really very good and put a lot of effort in. I was very pleased with that part.
However, I only had about 75 minutes of actual therapy, the rest was left for me to get undressed, etc.
I was very disappointed and for 70 pounds I expect something a LOT better.
The facial was one of the worst I've ever had.
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